Job Purpose:

To achieve sales targets and ensure superior customer satisfaction by promoting and selling a wide range of toy products under Abu Issa Leisure Toys. The role requires in-depth product knowledge, excellent communication, and a passion for engaging with both retail and wholesale customers to drive business growth.

Key Responsibilities:

Sales & Business Development:

• Achieve monthly and annual sales targets set by the management.

• Identify and develop new business opportunities with retail outlets, supermarkets, and corporate clients.

• Maintain relationships with existing clients to ensure repeat business and customer retention.

• Execute product displays, promotions, and merchandising standards as per brand guidelines.

• Conduct regular market visits to track competitor activities, pricing, and new product trends.

Customer Service:

• Provide professional and prompt service to customers, ensuring a positive buying experience.

• Handle customer queries and complaints effectively and escalate when required.

• Educate customers on product features, safety, and age-appropriate use of toys.

Operations & Reporting:

• Prepare and submit daily/weekly sales reports and feedback to the Sales Manager.

• Ensure stock levels are monitored and replenished as needed in coordination with the warehouse team.

• Maintain accurate sales records, invoices, and customer data.

• Support in visual merchandising, in-store branding, and participation in marketing events or exhibitions.

Qualifications & Experience:

• Bachelor’s Degree or Diploma in Business Administration, Marketing, or related field.

• Minimum 2–3 years of experience in retail sales or distribution (preferably toys, kids’ products, or FMCG).

• Proven track record in achieving sales targets and developing client relationships.

• Experience in visual merchandising or retail promotions is an advantage.

Skills & Competencies:

• Excellent communication and interpersonal skills.

• Strong negotiation and closing abilities.

• Customer-focused with an engaging and friendly attitude.

• Ability to work under pressure and handle multiple clients/accounts.

• Good knowledge of MS Office (Excel, Word, Outlook).

• Fluency in English; Arabic is an advantage.

• Must possess a valid Qatar Driving License (preferred).