We are seeking an experienced and driven Sales Supervisor to oversee daily store operations for our Leather Goods & Accessories category. The ideal candidate will be responsible for sales performance, team supervision, reporting, and ensuring brand standards are consistently met.

Key Responsibilities:

• Supervise and support daily store operations to achieve sales targets and KPIs
• Lead, motivate, and manage a small retail team effectively
• Monitor and analyze store KPIs including sales, conversion, ATV, UPT, and staff productivity
• Prepare and submit daily, weekly, and monthly sales reports
• Conduct staff performance appraisals, provide feedback, and support development plans
• Assist in staff scheduling, planning, and task allocation
• Ensure excellent customer service standards at all times
• Maintain visual merchandising and brand presentation standards
• Coordinate with management and head office on operational requirements
• Support training of new and existing staff members

Required Skills & Qualifications

• 3–5 years of local retail experience in Leather Goods, Accessories, or Luxury/Fashion retail
• Proven experience in a supervisory or senior sales role
• Strong understanding of store KPIs and retail performance metrics
• Good English communication skills (Arabic is mandatory)
• Strong interpersonal and leadership skills
• Ability to handle and develop a small team
• Experience in sales reporting, staff appraisals, and operational planning
• Organized, detail-oriented, and proactive
• Ability to work independently and take ownership of store performance